Blog
In these posts I try and challenge, stretch and inspire new ideas & conversations.
Reinvention rather than disruption?
Is it time for a more positive approach to change?
Wouldn’t it be awesome if …
Asking this question will open up your mind
What about mini disruptions?
Does disruption always have to be big?
It’s disrupting not disruption
Let’s start thinking about disrupting as a verb
The business-as-usual trap
Constantly challenge any business-as-usual approach.
Why the customer experience is so important
It trumps price every time. This is a short story…
What about Twenty 20 Football?
20-20 Cricket has reinvented the game of cricket For those that are not familiar, 20 - 20 cricket is a shortened form of the game that has proved massively popular with fans, television ratings and attracted new people to the game. It's fast, energising and very...
Let the battle of customer experiences begin
It's the new marketing battleground Customer experiences. It's the place where customers hearts and minds are won. The arena is hard-fought and continually changing. For example: How does a movie cinema compete with Netflix? The answer is through offering a different...
Is Donald Trump an example of disruption?
Has Donald Trump Ubered the rest of the candidates? Lets be clear. This is not an endorsement of Donald Trump. In fact I am totally against most if not all of his policies. But … He is certainly disrupting the Republican election for their next presidential candidate....