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I write to disrupt your thinking. In these blog posts I try and challenge, stretch and inspire new ideas & conversations.

A review of Rebel Ideas

A review of Rebel Ideas

I have just finished reading Rebel Ideas (2019) by Matthew Syed. I have enjoyed a few of his other books most notably Bounce and Black Box Thinking. In Rebel Ideas, Matthew explores the idea of diversity. As he notes 'this is a book about diversity, about the power of...

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How small wins, tiny changes can have a big impact

How small wins, tiny changes can have a big impact

Small wins, tiny changes - big impact I have just finished reading Atomic Habits by James Clear. The 2018 book sub-title says it all - an easy and proven way to build good habits and break bad ones. In this case the author refreshingly delivers on his promise. I did...

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Customise your leadership

Customise your leadership

The new leadership imperative - customisation It used to be the case that successful leaders could customise their approach depending on the situation. But astute leaders need to now go the extra step. Leadership today is all about customisation. In particular,...

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Enhancing the customer experience – one S curve at a time

Enhancing the customer experience – one S curve at a time

Do we need some new thinking around the customer experience? Should we be thinking about enhancing the customer experience as a series of 'S' Curves? S Curves (short for Sigmoid Curves) were popularised by management writer Charles Handy. He writes, “the sigmoid curve...

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The Idea Generator

The Idea Generator

Tools to generate big, new ideas Just over 10 years ago I wrote a book called The Idea Generator (Allen & Unwin). The book contains various tools to help individuals, groups and teams to create new ideas. I have tested all of these idea generation tools with leaders...

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Do you have a customer expectation gap?

Do you have a customer expectation gap?

Is your customer expectation gap getting bigger? My daughter showed me a new app she has been using called Shazam. It is quite amazing as the app can recognise any song that is being played on the radio for example. I loved it. I started thinking of other applications...

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“Imagination @Speed is more important than knowledge (with due deference to Mr Einstein).”

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