The business-as-usual trap

Here’s the problem In my experience as an Innovation Consultant I have noticed that medium to large organisations tend to do one thing very well. They might have been started with a breakthrough idea but after a while the need for efficiency takes over....

Let the battle of customer experiences begin

It’s the new marketing battleground Customer experiences. It’s the place where customers hearts and minds are won. The arena is hard-fought and continually changing. For example: How does a movie cinema compete with Netflix? The answer is through offering...

Can you teach disruptive thinking?

The 5 W’s & H of Disruptive Thinking Does disruption depend on chance or a few young entrepreneurs or a lucky bet? Can people learn to be disruptive? Do we all have a potential Uber idea lurking within us? I find these fascinating questions. My experience is...

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