by Dr Ken Hudson | Jan 19, 2016 | Employee Experience, How to become a creative leader, Workshop Facilitator
Do you have a planning, strategy or away day coming up? As a workshop and strategic planning facilitator I spend a great deal of my time helping leaders to plan and then deliver a memorable team experience at strategy planning days for example. One of the common...
by Dr Ken Hudson | Jan 5, 2016 | Creative Thinking Techniques, Customer Experience, Disruption, Employee Experience, How to become a creative leader, How to boost your productivity, How to improve your Sales & Marketing, How to innovate in a fast, simple and low risk way, How to run an awesome Brainstorming Session, SME's, Workshop Facilitator
Asking this question will open up your mind I have started to think more about the word awesome. Why? Because it seems to me that this is what customers, clients and users expect. Organisations today have to aspire to be awesome. So in my ruminations I started to ask...
by Dr Ken Hudson | Dec 22, 2015 | Customer Experience, Disruption, Employee Experience, How to improve your Sales & Marketing
It trumps price every time This is a short story. I was at a dinner party last night and the lady next to me introduced herself. As it turns out she runs a small business and was telling me about her recent experience in obtaining a loan ($40k). She went to one of the...
by Dr Ken Hudson | Dec 18, 2015 | Creative Thinking Techniques, Disruption, Employee Experience, How to become a creative leader, How to grow your Revenue, How to improve your Sales & Marketing, How to innovate in a fast, simple and low risk way, How to reinvent your product, brand, business or career, SME's
It’s the new marketing battleground Customer experiences. It’s the place where customers hearts and minds are won. The arena is hard-fought and continually changing. For example: How does a movie cinema compete with Netflix? The answer is through offering...
by Dr Ken Hudson | Dec 15, 2015 | Creative Thinking Techniques, Disruption, Employee Experience, How to become a creative leader, How to grow your Revenue, How to reinvent your product, brand, business or career
The 100% better customer experience You can hope that you won’t be disrupted. Or you can ignore it (good luck). Or lobby for more regulation (e.g. taxi industry). Or you can face reality. Disruption is coming to your brand, business or industry soon. And when it...
by Dr Ken Hudson | Nov 23, 2015 | Disruption, Employee Experience, How to become a creative leader, How to improve your Sales & Marketing, How to reinvent your product, brand, business or career
Is Test Cricket another example of Disruption? Test Cricket has been played for over a 100 years. It was considered the ultimate test of cricketing ability over 5 days – hence the name Test Cricket. But lately audiences and players are voting with their feet....
