Innovation training – here’s what works

Innovation training – here’s what works

I have been designing and running innovation training for the past 10 years. During that time I have gained some insights as to what works and what does not. Here are 8 suggestions for you to make the most out of your innovation training budget. Run a pilot first...
The Yin and Yang of Strategic Planning

The Yin and Yang of Strategic Planning

We need a bit more Yang in strategic planning As we all know in Chinese Philosophy there is the Yin (shade) and the Yang (sunny). Together they form a complete whole. They are both interdependent and form a kind of dynamic tension between two competing forces. Yet...
Why are most strategic planning days so boring?

Why are most strategic planning days so boring?

The need for whole brain strategic planning Every year the management or leadership team treks off to some external destination and spends a few days talking about their plans for the coming year. It’s a well worn path. As a strategic planning facilitator I have...
Flow and the Customer Experience

Flow and the Customer Experience

Being in the zone We have all experienced it at one time of our lives. It could be on the sporting field or in the classroom or in a choir for example. The feeling of being in the zone. Or what psychologist, Mihály Csíkszentmihályi calls Flow. According to Wikipedia,...
Reinvention rather than disruption?

Reinvention rather than disruption?

Is it time for a more positive approach to change? As an innovation consultant I like the idea of disruption. It’s the idea that nothing is permanent. Things can change. And that certain brands, businesses and people cannot dominate forever unless they remain...

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